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Player Service Representative

CAGE Guyana
Guyana
Full-time
On-site
Service
Posted September 5, 2025

Job Description

Maintains effective and efficient cash handling procedures. Receives and accounts for cash paid by customers. Ensures safe custody of cash and is held personally accountable for discrepancies. Processes player winnings. Issues receipts and places game credits on Video Lottery Terminals (VLTs). Handles minor non-technical VLT issues. Provides efficient and courteous service to all customers. Maintains and supports effective staff and customer relationships. Answers customer questions about game content, base and jackpot prizes and current promotions.

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